Why won’t my assignment submit?

Assignment submission issues are usually caused by one of a few common problems. Try these steps first:

• Confirm you clicked submit. Uploading a file isn't enough — make sure you clicked the submit button after the upload finished.
• Disable any ad blockers. These can interfere with the submission process.
• Try a different browser if the issue continues.

If you're seeing a "Failed to add attachment" error:

This error usually happens due to a temporary network interruption during upload. Try uploading again first.

If it still fails, gather the following before contacting the customer support team:

1. Confirm the page address starts with https://platform.oneday.org/
2. Note whether you're using a Virtual Private Network (VPN)
3. Take a screenshot of your browser with the address bar visible
4. Test your internet speed at speedtest.net and screenshot the results

If none of these steps work, reach out to your cohort manager for further assistance.