What is my Oneday platform username?

Note: This is different from your William Jewell email and WJ self-service login. See How do I know my William Jewell email address? if that's what you need.

Your Oneday platform username is always your first name and last name separated by a period: firstname.lastname. For example, Jane Smith's username is jane.smith.

Things to check if your username isn't working:

• Use your username, not your email address. The Oneday platform doesn't accept email addresses for login.
• Use a period between the names, with no spaces.
• Use the name you registered with, which may differ from a nickname or shortened name. [Confirm: lowercase only? How are hyphens, accents, or duplicate names handled?]
• Still stuck? Try resetting your password (see [link to FAQ 1]).

If you still can't log in, contact your cohort manager with:

1. Your full name and cohort
2. The username you tried
3. A screenshot of any error message