Note: This is different from your William Jewell email and WJ self-service login. See How do I know my William Jewell email address? if that's what you need.
Your Oneday platform username is always your first name and last name separated by a period: firstname.lastname. For example, Jane Smith's username is jane.smith.
Things to check if your username isn't working:
- Use your username, not your email address. The Oneday platform doesn't accept email addresses for login.
- Use a period between the names, with no spaces.
- Use the name you registered with, which may differ from a nickname or shortened name. [Confirm: lowercase only? How are hyphens, accents, or duplicate names handled?]
- Still stuck? Try resetting your password (see [link to FAQ 1]).
If you still can't log in, contact your cohort manager with:
- Your full name and cohort
- The username you tried
- A screenshot of any error message
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